CLIENT SERVICES & COMMUNICATION

CLIENT SERVICES & COMMUNICATION

PERSONAL REVIEWS ON A PERIODIC BASIS

Our advisors regularly and personally review each of their client’s investment accounts to ensure proper allocation and performance that will match the client’s individual financial goals and objectives.

SEMINARS ON TIMELY FINANCIAL PLANNING TOPICS

We believe in providing opportunities for our clients and their families to become more financially savvy. And we want them to be armed with information that will aid their financial decisions in every facet of their lives. That’s why we offer regular seminars on education, tax planning, estate planning and other timely financial planning tactics. We even provide this education to their children and grandchildren through our annual summer money camp, which teaches kids about saving, spending, investing and giving.

EXPERT VIEWS ON A VARIETY OF FINANCE ITEMS OF INTEREST

It’s our job to stay acutely tuned into the market and the activity that surrounds and influences its fluctuations. We keep an ongoing focus on developments and changes that can have an impact on our clients’ investments, and we want to keep our clients informed and educated, as well. Investors deserve to have clear understanding of their investments and what influences them in the marketplace. We regularly communicate views of the current state of the investment markets, economic developments, tax law changes, financial market activities and personal finance items of interest.

PROMPT RESPONSE TIME TO EMAILS, PHONE CALLS AND OTHER REQUESTS

At CapWealth, we value the relationships we have with our clients. Many of them have been built over decades and generations. But regardless of how long someone has been our client, we vow to provide exceptional service to everyone – not only because we want to do a good job, but we also understand and respect the trust they’ve placed in us as their financial advisor and wealth manager. Our clients’ needs and requests take top priority and are responded to as such. This is part of our business philosophy – it’s how we would want to be treated.

ONGOING CLIENT EDUCATION THROUGH CONVERSATIONS, EMAILS AND WHITE PAPERS

It’s important to us that our clients have a clear understanding of their overall financial picture and the financial advice we offer them. That’s why we trademarked the term Sophisticated Simplicity® to describe our investment approach, which is based on sophisticated research and simple strategies our clients can understand. We also provide ongoing financial education to ensure our clients are able to make the best financial decisions possible at every stage of life.

ASSISTANCE AND DIRECTION ON DEBT MANAGEMENT AND IMPORTANT LIFE EVENTS

We understand that life is unpredictable, and unexpected events can result in unplanned expenses. Even expected life changes can be complicated to navigate financially at times. We are here to help guide clients through life’s major changes – such as starting a new job, welcoming a new baby, going through a divorce, getting remarried, sending children to college, deciding to retire early and dealing with declining health or the death of a loved one. Financial security isn’t easy – but we can help clients become better equipped to anticipate and respond to whatever life throws their way.

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